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FAQs

 
Q - What Time Is Check-In and Check-Out?
A: Check-in is at 4:00 p.m. and Check-out is at 11:00 a.m. Guests must be 21 or older to make a reservation.
 
Q. What Is Our Cancellation Policy?
A: May - October: You must cancel 72 hours prior to arrival to avoid a cancellation penalty of one night's room and tax. November - April: You must cancel by 6pm day of arrival to avoid a cancellation penalty of one night's room and tax. Cancellation policies may vary by date and rate plan.

Q - Pet Policy
A: We apologize but the Hyannis Harbor Hotel does not allow pets.

Q. Do You Offer High-Speed Internet Access?
A: We offer complimentary high speed internet throughout the entire hotel.


 
Q: Are There Coffee Makers, Microwaves, Refrigerator/Freezer In The Rooms?
A: Yes.
 
Q. What Types of Views Do Our Guest Rooms Offer?
A: Main Building: There are views of the pool and harbor.
Harborside Tower: There are views of the harbor and neighboring buildings.
Please contact our Reservations Specialists who are happy to assist in reserving the room that best suits your needs.
 
Q. Are There DVD Players With DVDs In The Rooms?
A: There are DVD Players only in the Main Building. DVDs are available to use at the Front Desk.
 
Q. Are There Cots Available for the Guest Rooms?
A: Cots are available for the Main Building only. Guests can request a cot for a nominal fee but are not guaranteed.
 
Q. How Many Floors Does The Hotel Have? Is There An Elevator?
A: The Main Building has 2 floors and no elevators.
The Harborside Tower has 4 floors and elevator access.

Q. Do We Offer ADA Guest Rooms?
A: Yes.  We offer ADA compliant guest rooms.  Please contact our Reservations Department. 
 
Q. What Are the Hours Of The Fitness Center?
A: We have a 24-hour fitness center for our guests use only.
 
Q. What Are The Hours Of The Business Center?
A: We have a 24-hour business center for our guests use only.
 
Q. What Are The Hours Of Our Guest Laundry?
A: We have a 24-hour guest laundry area for our guests use only.
 
Q. What Are The Hours Of The Pools / Jacuzzi?
A: Indoor Pool/Jacuzzi: April - June: 9am - 7pm, Outdoor Pool /Jacuzzi: July - September: 8am - 10pm.
Please note: Our pools are closed from the middle of October to the middle of April. When the pools open in April, only one pool is open at any given time. We choose the one that is best given the current weather conditions. Hours of operation are subject to change.
 
Q. What Are The Closest Beaches?
A: Veterans Park Beach and Kalmus Beach.

Q - How Much Is Parking At The Hotel?
A: Parking fees are subject to change. Please check with the hotel for the most up-to-date pricing.
           Average pricing is:
           Mid May - Mid June: $15 per car, per night
           Mid-June - Mid September - $28 per car, per
           Mid-September - Beginning October - $15 per car, per night
 

 

 
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