Faq
Cape Cod Travel FAQs
- What time is check-in at Hyannis Harbor Hotel?Check-in is at 4 pm, and check-out is at 11 am. Must be 21 or older to make a reservation.
- What is the cancellation policy at Hyannis Harbor Hotel?May - October: You must cancel 72 hours prior to arrival to avoid a penalty charge.
November - April: You must cancel by 6 pm the day of arrival to avoid a penalty charge.
We also offer a discounted advanced purchase rate which has a non-refundable policy in which full payment is due at the time of booking. Cancellation policies may vary by date and rate plan. - Do you require a deposit when making your reservation?Yes. We require a one-night deposit at the time of booking.
- Is Hyannis Harbor Hotel pet friendly?We apologize, but the Hyannis Harbor Hotel does not allow pets.
- Does Hyannis Harbor Hotel have Wi-Fi?Yes, we offer high-speed internet throughout the hotel and in rooms.
- What types of views do your guest rooms offer?Main Building: Some rooms have views of the pool, harbor, and parking lot. Harborside Tower: Some rooms have views of the harbor.
Please contact our Reservations Team to assist you in reserving the room that best suits your needs. - Are there in-room DVD players?Yes, there are in-room DVD players in the main building only. A free library is available at the Front Desk.
- Does Hyannis Harbor provide cots and cribs?Cots are available for the Main Building only. Guests can request a cot for an additional $15 per day, but availability is not guaranteed.
- How many floors does Hyannis Harbor Hotel have?The Main Building has two floors and no elevators. The Harborside Tower has four floors with elevator access to all guest rooms.
- Does Hyannis Harbor have accessible rooms?Yes. We offer accessible guest rooms. Contact our Reservations Team for more information.
- What are the hours of the Fitness Center?We have a 24-hour fitness center. It is open seasonally.
- Does Hyannis Harbor have a Business Center?We have two lobby kiosks with a computer and printer.
- What are the guest laundry hours?Our guest laundry is open 24 hours a day.
- Does Hyannis Harbor Hotel have parking?Yes, parking is included in our amenity fee. We offer the least expensive parking charge adjacent to the island ferries. In addition, most parking lots charge per calendar day, while we charge for 24-hour periods.
- What is included in the amenity fee?The amenity fee includes:
- Parking for one car (a $35 value per night in season, $20 value off-season)
- For each additional car, we charge $28 from June through Labor Day and $15 during May, September, and October.
- Two (2) bottles of water upon check-in
- In-room coffee and tea
- Super-fast high-speed internet
- Seasonal use of pool, fitness center, and fire pit
- Use of lobby computers and printers
- Electric vehicle fast charging station
- Parking for one car (a $35 value per night in season, $20 value off-season)
- Does the hotel accept cash for room charges?Our hotel does not accept cash payments for any services provided. All major valid credit cards are accepted.
